Description
xMeet the VERB Ghost Shampoo & Conditioner Duo
Experience a weightless cleansing duo crafted for fine to medium hair. This 32 oz set blends moringa oil, green tea extract, and vegan proteins to help cleanse, hydrate, and detangle without weighing hair down. The result is touchable softness, smoother motion, and a natural shine that reads healthy after every wash.
The Ghost duo is designed to be gentle yet effective, delivering a clean start and a silky finish. It’s a practical routine upgrade for daily washes or for times you want hair that feels light yet cared for. The formula is vegan, color-safe, gluten-free, and free from parabens and harmful sulfates.
What you get and why it matters
- Weightless cleansing paired with detangling for fine to medium hair
- Moisture and shine from moringa oil and green tea extract
- Gentle, non-heavy conditioning that supports manageability
- 32 oz total in a convenient duo, built for ongoing use
Key ingredients and benefits
- Moringa oil moisturizes and smooths without weighing hair down
- Green tea extract provides antioxidants and helps maintain hydration and shine
- Vegan proteins help support the hair cuticle and strength
Quality you can rely on
- Over 4.5 stars from thousands of reviewers
- Gluten-free, vegan, cruelty-free (PETA Certified), color-safe
- No parabens or harmful sulfates
How to use for best results
Massage a small amount into wet hair, rinse thoroughly, then apply conditioner from mid-lengths to ends for 3–5 minutes. If you notice buildup, clarify weekly.
Real‑life use cases
Ideal for daily cleansing on fine hair that needs lightweight hydration, easier detangling after washing, and a frizz-controlled finish without heaviness. Works well for hair that wants smoother movement and more shine without sacrificing volume.
What to expect
Users often report a refreshed feel, soft strands, and improved manageability. While results vary, the duo is designed to support a clean start and a gentle path to smoother hair over time.
FAQ
Q: What makes VERB Ghost Shampoo & Conditioner Duo special for fine hair?
A: The weightless formula and moringa oil provide moisture and detangling without weighing hair down.
Q: Is this duo suitable for vegan and color-safe hair care routines?
A: Yes, it is vegan, gluten-free, color-safe, cruelty-free, and free from parabens or harmful sulfates.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Perla Store items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at perlastore.ca@gmail.com
All approved returns must be sent to the following address:
Perla Store – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at perlastore.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Perla Store will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed products
- Items showing signs of use, wear, dirt, or damage after delivery
- Perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at perlastore.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Perla Store ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Perla Store is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Perla Store is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at perlastore.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Perla Store ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: perlastore.ca@gmail.com
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