Description
xMeet the tinkoola Red Light Therapy Mask for Face & Neck, a compact device designed to bring spa-like light therapy into your home, studio, or travel bag. The mask uses a precisely chosen 630nm red light to gently reach multiple skin layers, delivering energy that may support a more even tone and a luminous glow as part of a regular routine. With 120 LED beads, the mask provides broad, uniform light coverage across the entire face, while the detachable magnetic neck attachment extends coverage to the neck for cohesive two-zone care. The design balances comfort, safety, and ease, so you can weave it into quiet mornings, busy evenings, or restorative moments between workouts.
Key features and what they mean for your skincare ritual
- 120 high-performance LED beads ensure consistent exposure across the face and neck
- 630nm red light wavelength targets dermal layers to support even tone and texture (as part of a routine)
- 7 targeted light settings plus an 8th automatic color-cycling mode for varied sessions
- Detachable magnetic neck attachment enables simultaneous face and neck care
- USB-C rechargeable with a quick 40-minute charge and up to 90 minutes of cordless use
- Ergonomic, comfortable fit with an adjustable strap and a safe, user-friendly construction
- Everything you need is included: neck device, USB charging cable, user manual, and two head straps
Real-life use scenarios
- At home: pair a session with a short read or calm music and unwind while the mask works
- On the go: cordless operation supports travel, hotel stays, or a quick routine between activities
- In your wellness practice: incorporate during a post-workout cooldown, yoga, or meditation session
Why shoppers choose tinkoola
Designed for everyday life, the mask blends clinical-grade elements with thoughtful usability. The neck attachment helps expand coverage, while the USB-C interface keeps charging modern and convenient. The White Gold finish adds a stylish touch, and the kit includes practical extras that make it easy to try and share with others.
Note: results can vary by person and routine. This device is intended to complement your skincare practice and may contribute to a refreshed appearance with consistent use over time.
FAQ
Q: How does the tinkoola Red Light Therapy Mask help your skincare routine?
A: Powered by 630nm red light across 120 LEDs, the mask aims to support even tone and a smoother texture as part of a routine.
Q: What comes in the box and how long does charging take?
A: Includes neck device, USB-C cable, user manual, and two head straps; charging takes about 40 minutes with up to 90 minutes cordless use.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Perla Store items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at perlastore.ca@gmail.com
All approved returns must be sent to the following address:
Perla Store – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at perlastore.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Perla Store will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed products
- Items showing signs of use, wear, dirt, or damage after delivery
- Perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at perlastore.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Perla Store ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Perla Store is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Perla Store is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at perlastore.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Perla Store ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: perlastore.ca@gmail.com
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