Description
xOverview
Meet the Swancode Triple Fusion Back Massager, a compact cushion designed to blend stretching, vibration, and heat in one device. Switch easily between manual control or automatic cycling to tailor your session at home, in the office, or on the go.
3 in 1 design that adapts to you
This massager combines dynamic stretching, soothing vibration, and gentle heat to address daily back tension. The stretching movements help loosen tight areas as the vibration delivers a soft, rhythmic touch, while the warming sensation supports a comfortable, relaxed posture.
- Integrated stretching, vibration and heat in a single massager
- Manual control or automatic cycling to fit your routine
- Graphene heating pads heat up in about 3 seconds and keep a steady warmth
Comfort you can feel
Crafted with high density rebound foam, the cushion follows the natural curve of the lower back, offering firm yet welcoming support. A soft, breathable fabric cover adds comfort and is removable for easy cleaning.
- Ergonomic foam adapts to your lumbar curve
- Breathable, moisture-wicking removable cover
- Removable cover for simple cleaning
Versatile use for everyday moments
Designed for flexible placement, it sits naturally on a bed, sofa, office chair or car seat. It can accompany you through long workdays, short commutes, or evening wind-down sessions.
- Suitable for bed, sofa, desk chair, or car seat
- Supports lower back relief after long sitting or chores
- Compact and portable for travel or quick relief moments
Power, safety and care
Important note about power and care. Always use the included power supply. The device calls for 5V/2A or higher. For protection, avoid using non compatible adapters or plugging into a computer USB port.
With thoughtful materials and a design focused on comfort, the Swancode Triple Fusion Back Massager invites you to explore session length, temperature, and modes to discover what feels most supportive for your daily routine.
Real life usage ideas include easing after a long day at a desk, relaxing between tasks, or enhancing a wind-down routine. Individual results vary, but this 3-in-1 setup offers a practical, non prescriptive option for cozy back relief in familiar spaces.
FAQ
Q: What makes the Swancode Triple Fusion Back Massager a 3-in-1 device?
A: It combines stretching, vibration, and heat for customizable, targeted back comfort at home or on the go.
Q: Are there any setup or power requirements I should know?
A: Use only the included 5V/2A power supply; avoid USB ports or other adapters to prevent malfunction.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Perla Store items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at perlastore.ca@gmail.com
All approved returns must be sent to the following address:
Perla Store – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at perlastore.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Perla Store will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed products
- Items showing signs of use, wear, dirt, or damage after delivery
- Perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at perlastore.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Perla Store ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Perla Store is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Perla Store is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at perlastore.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Perla Store ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: perlastore.ca@gmail.com
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