




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For all items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at perlastore.ca@gmail.com and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Phyulls Kids Smart Watch is a versatile wearable designed for curious girls ages 3 to 12. This is not just a watch -- it is a pocket play system that blends learning and fun in a compact, kid friendly design. Designed to be independent from a phone, it offers a self contained experience that travels with her from morning routines to weekend adventures.
Inside the watch, a self contained experience awaits. A selfie camera and video recorder encourage storytelling, while 39 puzzle games challenge memory, pattern recognition, and problem solving. A built in flashlight, timer, alarm, and calculator turn the device into a tiny multitool that supports curiosity and creative play. The interface also offers theme options, screensaver choices, backlight settings, and a quiet mode for focused activities.
The watch is built for real life moments, not just screen time. It supports five languages, adjustable ringtone volume, and a screensaver option with backlight control for comfortable use in different environments. The user experience is intended to be intuitive for beginners, with all functions built in and no need to install an app or insert a SIM card.
With a rechargeable battery, the watch can run for several days on typical use, varying with activities. A full charge takes about two hours via USB, keeping the fun going from morning to night. It stores a large media library thanks to a built in SD memory card and ample internal space.
Durable materials and thoughtful design emphasize comfort and safety. The silicone strap is soft and non irritating, designed for gentle wear during active play, school days, and family adventures. Five language options help with early language exposure, while a silent profile and ringtone control help tailor use to the setting. A dedicated support team backs every purchase with a 90 day money back guarantee and a one year warranty, plus ongoing assistance for questions or concerns. This watch makes a versatile gift idea for girls who love to learn, create, and stay engaged during the day, whether at home, in the classroom, or on weekend trips.
Parents appreciate the built in features and simple, all in one approach. The no SIM design keeps the device independent yet functional, and the offline capability helps with independent play and practice. The combination of games, camera, music, and tools offers a varied experience that can adapt to different moods and activities.
Q: What ages is the Phyulls Kids Smart Watch suitable for?
A: Designed for girls aged 3–12, combining games, camera use, and practical tools in one wearable.
Q: Does this watch require a SIM card or an app?
A: No SIM card is needed; all features are built in and a memory card is included.
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Perla Store items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at perlastore.ca@gmail.com
All approved returns must be sent to the following address:
Perla Store – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at perlastore.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Perla Store will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at perlastore.ca@gmail.com
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
Perla Store ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Perla Store is not responsible for carrier delays, service interruptions, or weather-related disruptions.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
Please ensure your shipping address is complete and accurate before placing your order. Perla Store is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
If your order arrives damaged, please contact us immediately at perlastore.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
At this time, Perla Store ships only within Canada. International shipping options may become available in the future.
If you have any questions regarding shipping, please contact us at: perlastore.ca@gmail.com
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