Description
xOverview
Ride the wave to effortless texture with Pacifica Salty Waves Texturizing Shampoo & Conditioner. This ocean-inspired duo is designed to help you achieve surf-inspired waves and casual volume right from the shower. Infused with sea kelp, banana extract, and vitamin B, the set aims to deliver a lived-in, beachy finish that’s lightweight and easy to manage. If you’ve ever wanted to capture the energy of an ocean swim in your hair, this duo offers a compelling, scent-forward option that aligns with clean beauty values.
What makes it work
The Salty Waves Shampoo uses sulfate-free, coconut-derived cleansers to gently refresh the scalp and lift hair away from the roots. Sea kelp and sea salt add a touch of texture even when hair is wet, while banana extract contributes natural sugars to help encourage wave formation. The accompanying conditioner features a jelly-creme texture for detangling without weighing hair down, plus seaweed minerals and humectants to help maintain moisture between washes. A blend of panthenol (pro-vitamin B5) and hyaluronic acid supports moisture retention, and chia and linseed extracts contribute a subtle volumizing film to the strands. Aloe vera and glycerin help keep scalp comfort and overall hydration in balance.
Key benefits at a glance
- Lightweight texture with natural grip for beachy waves on most hair types
- Gently cleanses without harsh sulfates, helping lift hair from the roots
- Sea algae and banana provide minerals and slight texture for more defined pattern
- Conditioner detangles with a buoyant feel, never heavy or greasy
Who it’s for
- Naturally wavy or curly hair that benefits from enhanced pattern and separation
- Straight or fine hair needing a touch of body without weighing down
- Color-treated hair seeking a gentle, non-drying routine
- Anyone who loves a tropical, beachy scent and clean beauty standards
Why you might try it
Expect a mood-boosting routine with a tropical banana-coconut aroma, paired with a texture that looks effortless but isn’t heavy. The formula is vegan and cruelty-free, with bottles made from recycled plastic. While results can vary by hair type and current condition, many users report easier scrunching, more natural movement, and a refreshed scalp after use. This set aims to be a versatile option for daily or as-needed texturizing, without relying on silicones or drying alcohols.
FAQ
Q: Is Pacifica Salty Waves suitable for color-treated hair?
A: Yes. The duo is sulfate-free and considered color-treated safe.
Q: How should I use the Salty Waves Shampoo and Conditioner together?
A: Lather with shampoo, rinse, then apply conditioner and rinse for light texture and fullness.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Perla Store items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at perlastore.ca@gmail.com
All approved returns must be sent to the following address:
Perla Store – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at perlastore.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Perla Store will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed products
- Items showing signs of use, wear, dirt, or damage after delivery
- Perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at perlastore.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Perla Store ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Perla Store is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Perla Store is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at perlastore.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Perla Store ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: perlastore.ca@gmail.com
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