Description
xNutra Complete Freeze Dried Raw Dog Food by ULTIMATE PET NUTRITION
Discover a veterinarian-developed recipe designed for dogs that deserve high-quality nutrition in a convenient, shelf-stable form. Nutra Complete combines real meat with a thoughtful blend of wholesome ingredients, delivering a crunchy, flavorful experience that many dogs enjoy. The formula is crafted to celebrate protein-rich bites while keeping preparation simple for busy households.
In each 1 lb bag, 95% of the content comes from premium cage-free chicken and organs. The chicken is 100% freeze-dried, which helps preserve natural flavor and protein power so your dog can enjoy a satisfying meal with minimal fuss. The texture offers a crisp bite that can feel like a reward at mealtime, making it a versatile option for dogs that appreciate a robust, meat-forward diet.
The blend also includes seeds, fruits, and vegetables—think flaxseed, blueberry, carrot, sweet potato, spinach, and more—providing a spectrum of nutrients that support daily activity and overall vitality. Alongside these ingredients sits a carefully chosen vitamins and minerals profile, designed to complement a dog's natural rhythms and daily needs without making medical claims. This combination may help contribute to everyday energy, coat shine, and a balanced look to meals that your dog can recognize and enjoy.
Flexible feeding options that fit real life
Nutra Complete is described as both food and a mixer, offering practical versatility. You can use it as a complete meal for a protein-rich option or mix it with your current dog food to subtly boost nutrition and flavor. The 1 lb bag yields about 7 cups of food, which makes portioning straightforward and helps with meal planning for dogs of different sizes.
- Premium blend: 95% cage-free chicken and organs for real-meat nutrition.
- 100% freeze-dried chicken delivers a crunchy, protein-dense bite.
- Seeds, fruits, and vegetables contribute fiber, antioxidants, and micronutrients.
- Vitamins and minerals support daily well-being and energy.
- Versatile usage: serve as a complete meal or as a mixer to boost meals.
- One pound yields roughly seven cups, helping with precise portioning.
Real-life use and care notes
Open, store in a cool, dry place, and consider your dog’s appetite, activity level, and size when planning portions. While every dog is unique and results can vary, many pet parents appreciate the practical format, the tangible crunch, and the aroma that accompanies meals. Nutra Complete can be a convenient option for busy mornings, longer travels, or evenings when you want to add a flavorful protein boost without a heavy prep routine.
FAQ
Q: Is Nutra Complete suitable for all dog sizes?
A: Nutra Complete fits adult dogs of various sizes; adjust portions by size and activity, and consult your vet for specifics.
Q: How should I feed Nutra Complete?
A: Use as a complete meal or as a mixer by replacing part of your dog’s current food; start with small amounts and adjust as needed.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Perla Store items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at perlastore.ca@gmail.com
All approved returns must be sent to the following address:
Perla Store – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at perlastore.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Perla Store will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed products
- Items showing signs of use, wear, dirt, or damage after delivery
- Perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at perlastore.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Perla Store ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Perla Store is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Perla Store is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at perlastore.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Perla Store ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: perlastore.ca@gmail.com
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