Description
xOne-step detangling for busy mornings
Johnson's Kids No More Tangles 2-in-1 Detangling Shampoo & Conditioner makes bath time simpler for toddlers and kids. The No More Tears formula is designed to be gentle to the eyes during cleansing, while the conditioner smooths and coats hair for easier detangling in the same wash. The hypoallergenic blend is pediatrician-tested and free from parabens, sulfates, and dyes, offering a calm, mild experience that aligns with families looking for gentle care. The generous 20.3-fluid ounce bottle is ready for daily use at home and can be part of a predictable routine.
- Detangles knots in a single step, helping hair feel soft, smooth, and more manageable
- No More Tears formula aims to be gentle to the eyes during rinsing
- Hypoallergenic, pediatrician-tested care that is free of parabens, sulfates, and dyes
What to expect during a typical wash
With a mild lather and rinse, this 2-in-1 cleanses and conditions at once, reducing the number of products needed in a routine. The result is hair that can be combed with less resistance, making styling after bath time quicker and less stressful for kids.
For best results, combine with Johnson's No More Tangles Detangling Spray to help loosen stubborn knots before brushing. The duo creates a smoother feel and makes detangling more predictable, especially for knot-prone hair.
- Use on damp hair: apply, lather gently, rinse, then brush or comb
- Pair with Detangling Spray for enhanced smoothness and easier brushing
Care you can count on
Johnson's emphasizes safety and standard compliance across products. This No More Tangles formula is designed to be gentler than many adult products, supporting a mild routine that can fit into daily care. Individual results may vary, and consistency is key for maintaining ease of detangling over time.
In everyday life, you might notice hands-free rinsing, simpler combing after washes, and hair that feels lighter to the touch. While it does not promise a drastic transformation, many families report smoother sessions during combing and reduced resistance when detangling knot-prone hair.
FAQ
Q: Is Johnson's Kids No More Tangles 2-in-1 suitable for toddlers with sensitive eyes?
A: Yes. The No More Tears formula is gentle on eyes, and the product is hypoallergenic and pediatrician-tested.
Q: Can this 2-in-1 replace separate detangling products?
A: It detangles in one step and pairs well with Johnson's No More Tangles Detangling Spray for enhanced manageability.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Perla Store items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at perlastore.ca@gmail.com
All approved returns must be sent to the following address:
Perla Store – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at perlastore.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Perla Store will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed products
- Items showing signs of use, wear, dirt, or damage after delivery
- Perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at perlastore.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Perla Store ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Perla Store is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Perla Store is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at perlastore.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Perla Store ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: perlastore.ca@gmail.com
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