Description
xOverview
The HEAPETS P358 is a powerful air purifier designed for homes with pets and busy living spaces. Its dual intake, pet friendly features, and intelligent filtration system work together to refresh air in rooms as large as 2500 ft². Instead of relying on a single inlet, this model uses a U shaped air inlet that helps capture floating hair and dander more efficiently, while a dedicated pet mode enhances suction where pet fur gathers most. The result is cleaner air that supports daily comfort without demanding extra effort from you.
Pet focused filtration and odor control
- Effective pet hair capture: the dual intake design and a specialized pre filter catch dog and cat hair before it can re-enter the room air.
- Odor reduction: activated carbon specifically targets common pet smells, litter box odor, and cooking or vaping odors for a fresher environment.
In addition to odor control, the P358 uses a true HEPA filter (H13 grade) to trap fine particles. Families with pets or sensitive air quality needs may notice a difference as smells and micro particles are reduced while still allowing ongoing daily activity to continue without interruption.
Room coverage and performance
- Large area capability: a compact footprint with a double sided intake cleans air from both sides for faster purification in spaces up to 2500 ft² per hour.
- Impressive CADR: 176 CFM (295 m³/h) supports rapid air refresh in living rooms, kitchens, or open concept floor plans.
The multi stage filtration system is designed to efficiently remove pet dander, airborne fur, common allergens, dust, smoke, and other pollutants. Real world use suggests steady improvement in air clarity across bedrooms, living rooms, and home offices where pets are present, without a heavy operational footprint.
Smart features and quiet operation
- Real time monitoring: PM2.5 display and an air quality indicator keep you informed about room conditions at a glance.
- Adaptive modes: Pet Mode, Auto Mode and five fan speeds (P0 to P4) tailor purification to changing room conditions, while Pet Lock and a Timer help manage usage.
- Sleep friendly: Quiet Sleep Mode with dimmed indicator lights helps users rest without disruption, and an indicator light off option suits light sleepers.
With ongoing maintenance in mind, the P358 design emphasizes longer filter life and lower replacement costs. The electrostatic pre-filter plus the main HEPA filter work together to extend intervals between changes, which may lower overall running costs while maintaining performance. The purifier comes with a 12 month warranty and access to 24/7 support for any questions about setup or operation.
What you get and certifications
ETL, EPA, FCC and CE certifications, plus CARB and CA65 compliance, reflect a focus on product safety and indoor air quality standards. This model includes a reminder system for filter replacement and a robust support framework so you can review performance and service options after purchase.
FAQ
Q: Is the HEAPETS P358 suitable for large rooms up to 2500 sq ft?
A: Yes, its dual-sided intake and CADR support air refresh in large spaces.
Q: Does the P358 help manage pet odors and hair without frequent filter changes?
A: A pet carbon filter and electrostatic pre-filter can extend main filter life and reduce odors.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Perla Store items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at perlastore.ca@gmail.com
All approved returns must be sent to the following address:
Perla Store – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at perlastore.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Perla Store will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed products
- Items showing signs of use, wear, dirt, or damage after delivery
- Perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at perlastore.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Perla Store ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Perla Store is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Perla Store is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at perlastore.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Perla Store ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: perlastore.ca@gmail.com
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