Description
xSmart safety you can monitor from anywhere
The First Alert SC5 Battery Smart Smoke & CO Alarm blends dependable fire detection with modern connectivity. This 2-in-1 device covers both smoke and carbon monoxide sensing, powered by batteries for flexible placement, and designed to work whether you’re at home or away.
With this smart alarm, everyday worries fade into clear, actionable alerts. You’ll have quick visibility into potential hazards, even when you’re out, and a system that communicates across compatible devices for a coordinated response.
Key smart features
- Compatible with Google's Nest Protect Alarm, enabling broad compatibility in mixed systems.
- Push notifications to the First Alert app when smoke or CO is detected, so you stay informed on the go.
- Interconnect capability: when one compatible alarm sounds, all linked units in the home sound together for situational awareness.
- Low-battery alerts ensure you aren’t surprised by late-night chirps or power loss.
- Voice alerts with a Heads-Up message identify the danger type and approximate location inside your home.
- Precision Detection Technology aims to reduce nuisance alarms while offering early warning for real hazards.
Practical benefits and everyday use
- Easy to place anywhere with battery power, eliminating the need for hard-wiring during installation.
- Real-time alerts help you respond promptly, whether you’re cooking, napping, or away from the house.
- The 2-in-1 design consolidates smoke and CO sensing into a single, space-saving unit.
Real-life scenarios
Imagine waking to a clear voice alert that specifies a smoke event in a nearby room. The app notification arrives on your phone, allowing you to verify the situation and act—whether that means ventilating a kitchen area or evacuating if needed. If you have other compatible alarms wired in, the rest of the family’s devices sound together, providing a coordinated heads-up. The low-battery notice helps you avoid unexpected chirps, so you can replace batteries on a schedule that fits your routine.
In homes with multiple floors, the Nest Protect-compatible feature lets you integrate this SC5 unit into an existing smart safety setup, expanding coverage while keeping maintenance simple. The device’s approach to detection aims to balance quick alerts with fewer false alarms, so you receive timely information you can act on rather than a continuous alarm cascade.
Why it fits your home
Designed for flexibility, the SC5 works well in bedrooms, living rooms, hallways, or near entryways. Its battery operation supports easy placement in rooms without nearby outlets, while the app and interconnect capabilities provide a cohesive safety network you can monitor from anywhere with an internet connection.
FAQ
Q: What devices does the First Alert SC5 interconnect with?
A: When one compatible alarm sounds, all linked units in your home sound to help you identify the source.
Q: How do I receive alerts on my phone?
A: Install the First Alert app to receive smoke and CO alerts anywhere you have signal.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Perla Store items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at perlastore.ca@gmail.com
All approved returns must be sent to the following address:
Perla Store – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at perlastore.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Perla Store will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed products
- Items showing signs of use, wear, dirt, or damage after delivery
- Perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at perlastore.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Perla Store ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Perla Store is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Perla Store is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at perlastore.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Perla Store ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: perlastore.ca@gmail.com
- Choosing a selection results in a full page refresh.