Description
xMeet the Cosydora R402 Rollator, a glide-friendly walker designed for everyday tasks with less effort. Weighing just 13.6 pounds, the reinforced aluminum frame pairs feather-light handling with robust stability to support up to 350 pounds. The shimmering green finish adds a contemporary touch to a mobility aid you might use for grocery runs, park strolls, or community activities. Thoughtful details like a roomy seat and a breathable backrest translate into comfort during longer outings, while the easy fold design makes storage and travel simpler.
Key design highlights combine portability with practical features. The Cosydora R402 uses a triangular frame for sturdy balance, and its 8 inch all-terrain wheels glide over indoor floors, grass, gravel, and small cracks with ease. The braking system includes multiple modes to help you manage speed and stability when you sit or pause for a rest. When it is time to move again, you can fold the walker quickly with one hand and tuck it away in a car trunk, closet, or hallway without fuss.
- Lightweight yet strong: 13.6 lb frame supports up to 350 lb, aiding in transfers, curb entries, and everyday maneuvering.
- All-terrain confidence: 8 inch wheels handle varied surfaces with steady control and smoother transitions.
- Responsive brakes: triple-mode brakes enable controlled slowing and secure wheel locking when seated or resting.
- Effortless transport: folds to a compact width for quick storage in cars, apartments, or closets.
Another layer of comfort comes from thoughtful adjustments and accessories. The R402 offers dual adjustable height settings to suit users from 5'1" to 6'2", with a handle range from 32.5 to 38 inches and a seat height adjustable from 20 to 22 inches. The seat itself is wide and padded, measuring 13.8 by 12 inches, with a breathable backrest to reduce fatigue on longer outings. A detachable under-seat bag provides about 11 pounds of storage, and a cup holder keeps beverages close at hand during errands or park visits. Assembly is tool-free and quick, so you can be on the move in minutes without extra equipment.
- Customized comfort: dual-adjustable handle height and seat height support proper posture during walks.
- Comfortable seating: wide padded seat with breathable backrest helps reduce fatigue.
- Practical storage: under-seat bag and cup holder keep essentials within reach.
- One-hand folding: the walker collapses to a compact 9.5 inch width for easy storage.
Whether you are navigating busy aisles, cruising a park path, or visiting friends, the Cosydora R402 is designed to support daily mobility with practical, possibility-driven features. While outcomes vary, the design aims to offer independence, comfort, and confidence for everyday tasks.
FAQ
Q: What is the weight and weight capacity of the Cosydora Rollator R402?
A: The R402 weighs 13.6 pounds and supports up to 350 pounds.
Q: Can the Cosydora Rollator R402 fold for car travel?
A: Yes. It folds to a compact width with a one-hand seat strap pull.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Perla Store items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at perlastore.ca@gmail.com
All approved returns must be sent to the following address:
Perla Store – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at perlastore.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Perla Store will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed products
- Items showing signs of use, wear, dirt, or damage after delivery
- Perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at perlastore.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Perla Store ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Perla Store is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Perla Store is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at perlastore.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Perla Store ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: perlastore.ca@gmail.com
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